Report a Complaint
The Alberta Sprint Racing Canoe Association is committed to creating a safe, welcoming and inclusive sport environment. We adopted the Alberta Universal Code of Conduct (AB UCC) to ensure everyone within the Alberta sport system plays by the same clear rules, using one independent, provincially run pathway (Alberta Safe Sport Complaint Mechanism - ABSSCM) to address concerns. The AB UCC keeps all the protections of the national UCCMS and adds the Alberta‑specific pieces our PSOs, clubs, and participants need. The ABSSCM is Alberta's independent system for reporting and resolving serious misconduct in sport ("maltreatment"), including physical/psychological abuse, sexual misconduct, harassment, discrimination, neglect, or boundary violations. Any participants, athletes, coaches, staff, officials, volunteers, parents are directed to report a complaint through the ABSSCM, Alberta’s independent complaint mechanism administered by ASLA.
When you Click the Report a Complaint:
You will be linked immediately to the Alberta Safe Sport Complaint Mechanism (ABSSCM)
powered by ALIAS where you will fill out the online complaint form. The complainant will be contacted within 48 working hours; receivability conclusion target ≈ 10 business days (may flex based on party availability).
Case managers are experienced in helping victims of maltreatment, professionally and personally independent of the Alberta Sprint Racing Canoe Association (ASRCA). They know and understand ASRCA's Safe Sport policies. They are qualified and experienced in navigating complaints of maltreatment.
The Alberta Safe Sport Complaint Mechanism does not handle association/club level complaints or concerns involving procedure, team selection, suspensions, misconduct reports, or other complaint/concerns of this nature. These complaints should be sent to your local association/club according to their policies. If you are unsure if your complaint constitutes maltreatment, please review the Alberta Universal Code of Conduct (AB UCC), the ASRCA Code of Conduct and Ethics Policy, and the ASRCA Discipline and Complaints Policy.
ASRCA abides by the Alberta Universal Code of Conduct (AB UCC) to guide the organization, our members, and our organizational participants in ensuring the safety and well-being of those associated with the sport of sprint canoe/kayak. Each person has a responsibility to help keep the sport safe. Reports of maltreatment that come to the attention of any ASRCA Staff or Volunteer Board Members will be directed to contact ALIAS using the "Report a Complaint" button. By providing you with this service, ASRCA is reaffirming its commitment to protect its members by providing a safe and positive environment within the programs, business, activities and events of the Organization.
There are two ways to report a complaint:
a) using the online portal at: https://app.alias-solution.com/contact/en/AB232
b) calling 1-855-603-0483
Resources:
Alberta Universal Code fo Conduct (AB UCC)
ABSSCM - Safe Sport Reporting and Independent Resolution Policy
Alberta Sport Leadership Association website
ABSSCM Frequently Asked Questions (FAQ)
Questions about the ABSSCM may be directed to: Sarah Kurash, Technical Administrator, admin@asrca.com